Eulogize Print Promise

1. Cancellations

Orders may be canceled and refunded in full if they have not yet entered production. Because most print orders are processed within a few hours, please contact us as soon as possible at support@eulogizememorials.com to request a cancellation or change.

2. Returns & Reprints

All printed items are custom-made and non-returnable. However, if your order contains:

• A printing defect
• Damage from shipping
• A clear production error

you may be eligible for a complimentary reprint or refund.

To qualify:

• Contact us at support@eulogizememorials.com within 7 days of delivery
• Include your order number, contact details, and photos showing the issue

If approved, a reprint will be processed and shipped via standard delivery at no additional cost. Expedited reshipping is available for an added fee. If your event is too soon for a reprint, we may offer a partial or full refund.

‍

3. Typos & Design Errors

We review all files for sizing and resolution, but we do not edit or correct design content, including:

• Spelling or grammar
• Layout choices
• Image placement

These elements are your responsibility. If an error is noticed after printing, contact us — while reprints for user-submitted errors are not guaranteed, we’ll always aim for a compassionate, fair resolution.

‍

4. Shipping & Delivery

• Free standard shipping is available within the contiguous United States
• Expedited and international shipping are available at checkout
• Tracking information will be provided once your order ships
• Delivery delays caused by carriers are outside our control

If an order is returned to us due to an incorrect or incomplete shipping address, we will reship the order to the corrected address via standard shipping at no cost. Expedited reshipping is available for a fee.

‍

5. Support & Questions

• We’re here to help with care and urgency. If you have any questions about your printed order, shipping, or reprints, reach out to our team at support@eulogizememorials.com.

‍

6. Contact Information

For questions or privacy-related requests, contact us:

📧 Email: support@eulogizememorials.com
📍 Address: 3828 Kennett Pike, Suite 212, Greenville, DE 19807-2331

‍